Refund Policy
When and how refunds and credits are issued.
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This page is a structural outline only. Final language must be provided by qualified legal counsel before launch. It does not constitute legal advice and makes no representation about any license, permit, insurance or regulatory approval held by DRIVXAP.
1. Cancellations
Deliveries cancelled before pickup are voided or refunded. [Placeholder - to be drafted and reviewed by legal counsel.]
2. Failed or disputed deliveries
Refunds and credits are reviewed through the dispute process using proof of delivery, driver notes and delivery timeline. [Placeholder - to be drafted and reviewed by legal counsel.]
3. Refund method & timing
Refunds are returned to the original payment method or applied as invoice credits. [Placeholder - to be drafted and reviewed by legal counsel.]